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Getting started with hosting.com: from the former A2 name to current service options

A2 Hosting searches now lead to hosting.com. Using current official docs, this guide explains the rebrand and how to identify your plan, control panel and WordPress installer without mixing old interfaces or products. Check purchase terms, install location, domain and HTTPS, then verify content and visitor journeys. Keep backups and handover records for existing accounts. Old-brand performance rankings and promotional prices are not carried over.

About 7 min read

An original illustration connecting old reference documents, hosting and a new website screen.
Image: Mokaair (© Mokaair)

A2 Hosting has been renamed hosting.com; the official brand announcement was published on 2025-4-28. This explains why searches for old tutorials lead to a new site name, but does not mean that every existing account has identical plans, control panels or service conditions. Before making changes, confirm the product you actually purchased and its current management entry point.

This guide divides creating a WordPress site into identifying the environment, installation, connectivity and acceptance checks. It is for first-time purchasers and people taking over an old A2 account. It does not report signed-in account testing or repeat unverified supplier speed multipliers. If your interface differs, locating the correct documentation for your account type is more useful than blindly searching for buttons shown in an old tutorial.

Identify the brand, product and control panel first

Sign in through the official website and check the product name on the order, account identifiers and available control panel. hosting.com documentation says WordPress installation depends on the account type: it may use Webuzo or Softaculous within cPanel. If your product has another dedicated management interface, consult its documentation instead of forcing either of these routes onto it.

Existing users should first save service notices, the current website location, DNS, backups and renewal information. A rebrand does not mean you must immediately delete and reinstall your site, nor should a rebranding email prompt you to submit credentials through its links. Open the account through the official website and check whether the notice concerns a name change, a platform migration or a change to your particular service.

Check the plan against your needs before buying

List the number of websites, data and image volumes, required plugins, email, backups and a testing environment, then compare them with the current plan. If an existing site needs particular PHP or database conditions, check compatibility and the upgrade route first. WordPress in a product name does not mean every shop, membership or custom-code requirement is included.

Separate initial payment, renewal, add-ons and possible migration costs. Prices, refund terms and promotions in old A2 articles may not apply to today's plans. Keep the checkout breakdown and terms from the time of purchase. For unclear features or restrictions, ask official support about your specific needs; leave items without written confirmation marked as pending.

Install through your own cPanel or Webuzo entry point

If you use cPanel and your account includes Softaculous, follow hosting.com's WordPress installation documentation to open the relevant application and choose installation. Before entering the domain, installation directory, site details and administrator information, check whether a site already occupies that location. Installing the home page at the domain root differs from installing in a subdirectory. Do not leave a default value in place without understanding it.

Webuzo users should add an installation through its WordPress management area and check the target domain, directory and administrator fields. Both tools deploy applications, but their buttons and defaults may differ. Record the actual tool and installation location so you know which management workflow applies when handling backups, updates or removal later.

If the installer offers extra plugins, updates or backup options, read what each does and where it applies, and choose settings you can maintain. Selecting every automatic feature does not remove the need for checks. In an environment shared with other live sites, changing a system version or database can affect additional applications, so assess compatibility first.

  1. Confirm the account's product and control panel, and use the official WordPress installation procedure for that environment.
  2. Ensure the target domain and installation directory contain no data that must be retained, and back up existing websites first.
  3. Enter site and administrator details, review add-on features, update and backup settings, then submit the installation.
  4. Save the completion information, sign in to the WordPress dashboard and open the site to confirm the installation location matches your intention.

Plan a manual installation separately only for special needs

hosting.com also provides manual installation documentation. Broadly, it involves obtaining WordPress, uploading it to the correct location, creating a database and user, and completing site setup. This route requires you to understand files, databases and permissions. If a supported installer is available, ordinary users can start with it instead of adding a manual process merely because an old article uses FTP.

When manual installation is necessary, obtain WordPress through its official HTTPS site, upload it using a secure transfer method supported by the current environment, and protect database credentials. Do not keep using unsuitable software merely to match a version specified in an old tutorial. For application problems, check the hosting support scope too, distinguishing what the provider handles from what the website maintainer must take over.

After connecting the public domain, verify site content

Domain registration, DNS and hosting may be managed by different services. Use the DNS values supplied for your account, save existing records—especially email and verification records—and then adjust only what is needed. After adding the domain to hosting, still check public resolution, the HTTPS certificate and redirects. A rebrand does not mean all users must switch to the same nameservers.

In WordPress, arrange the home page, main content, navigation and contact information, and remove sample pages and unnecessary plugins. Open the public URL and deeper articles in a signed-out window, then check the layout on a phone. If there is a form, submit test data and confirm notifications. For a migrated site, also sample old images, attachments and important URLs to ensure they still work.

Turn old account information into a current handover record

Handover records can retain the former brand name as an identification clue, but management URLs, products, payment and support entry points should reflect current information. Record who can access the control panel, who manages WordPress, and who handles domains and renewals; store passwords securely elsewhere. Then service notices and billing questions can be assigned to the right website without guessing again.

After launch, schedule updates, backups and restoration checks, and document differences between testing and production environments. Before ending an old plan, confirm that data has moved, email still works and no other sites share its resources, then follow the official procedure. The new brand provides the current service entry point; your own configuration and acceptance records remain the basis for ongoing management.

Three stages of setting up hosting.com: identify the brand and account, install through the control panel, and check the public website.
Choose the route for your own account; use old tutorials only as identification clues. · Image: Mokaair (© Mokaair)
Read the full description

Three stages of setting up hosting.com: identify the brand and account, install through the control panel, and check the public website.

Choose the procedure by the current account type, rather than inferring all conditions from the former brand name.
What you encounterWhat to doMistake to avoid
Old documents say A2 HostingCheck official hosting.com information and your accountAssuming every setting must be redone
The account uses cPanelConfirm Softaculous or another applicable toolFollowing buttons from a different control panel
The account uses WebuzoRead its WordPress management procedureSearching everywhere for a nonexistent cPanel
Manual installation is neededCheck the software, directory and databaseOverwriting an existing live site
You plan to end an old planVerify migration and data retention firstAssuming rebranding means service was cancelled

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