Contact us
Contact Mokaair about accounts, information, content and using the service.
Effective date:
For account questions, data corrections, content reports, privacy requests or collaboration enquiries, use the public contact channel in the confirmed information on this page.
Information that helps us respond
- Briefly describe the type of issue, when it happened and the relevant page or public-content link.
- If account verification is needed, follow the reply's instructions and provide only the necessary information. Do not send passwords, full payment details or unnecessary personal information.
- When reporting incorrect venue information or rules, include a source link and verification date if available, and distinguish a personal experience from an official policy.
This page provides contact information only; it does not automatically submit a support case. Existing reporting and account controls can be used according to their instructions. Actual contact and handling arrangements are those stated by the operator.
- Operator
- The Mokaair site owner, operating as an individual rather than a company.
- Operating location
- Taiwan. Some service providers — cloud storage, maps, travel data, AI itinerary planning, email delivery and usage analytics — may process data outside Taiwan.
- Contact us
- support@mokaair.com Write to this address for access, correction, deletion or any other request about your information, describing what you are asking for. Identity may need to be confirmed to protect the account; never include your password or unnecessary sensitive details.