Meta launches Meta Enterprise Platform, its enterprise AI business, led by former MongoDB CEO CJ Desai

What Meta announced

On September 28, 2026, Meta published an announcement in its official newsroom launching Meta Enterprise Platform. In the announcement, Meta founder and CEO Mark Zuckerberg said Meta already serves billions of people and helps hundreds of millions of businesses reach customers. He described the new platform as the "next major pillar" of the company's business, intended to help businesses use AI to grow and transform in new ways.

Zuckerberg said the platform will draw on Meta's advanced models, agents, large-scale infrastructure and years of experience working with businesses. An AI agent is software that can carry out tasks on someone's behalf rather than only answering questions. According to Meta, the initial focus is on bringing the company's full technology stack to businesses and developers. A technology stack is the whole set of software and systems a company has built. The products named include Muse agent, Meta Business Agent, Muse API and Muse Code. TechCrunch's report relayed the same information.

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Which products the platform involves

Meta named several products in its announcement but did not explain the specific role each plays on the enterprise platform. An API (application programming interface) is a way for developers' own software to connect to a service. The table below compiles the descriptions available in existing sources and clearly marks where none exist.

Who is leading it: CJ Desai's background

Meta announced that Chirantan "CJ" Desai is joining Meta as Chief Enterprise Platform Officer, reporting directly to Zuckerberg. According to Meta, Desai was previously CEO and President of MongoDB. Before that, he led product and engineering at Cloudflare. He also spent nearly eight years at ServiceNow, including as President and Chief Operating Officer.

In a statement, Desai said: "Over the coming years, AI will fundamentally redefine how organizations of all sizes innovate, grow, serve customers, and run business operations." He added that Meta Enterprise Platform will focus on turning Meta's AI stack into products and services businesses can deploy for their own operations. He also said that, as with Muse, security and privacy are built into Meta's enterprise products from the start.

Separately, TechCrunch reported that MongoDB said it has appointed Dev Ittycheria, who previously held the role, as interim CEO while its board searches for Desai's permanent successor.

What it means for everyday readers and businesses

• For businesses: Meta says it will offer its AI agents and APIs as products and services. That gives businesses one more option from a major tech company when choosing AI tools, though specific terms have yet to be announced.
• For developers: the announcement mentions Muse API and Muse Code but does not explain their features or how they will be made available, so for now it should be treated as a statement of direction.
• For everyday users: if merchants later adopt Meta's enterprise AI products, you may deal with AI agents more often when contacting them. Meta claims security and privacy are built in, but that is the company's own claim.
• For the industry: TechCrunch suggests the move could help Meta earn a return on its heavy investment in AI.

Open questions

Meta's announcement does not address the platform's pricing, launch regions, rollout timeline or specifics of how business data will be handled. The features of Muse API and Muse Code have not been explained either. Readers can watch for official documentation Meta publishes later.

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